Institution of Civil Engineers
membership manager (South West, Wales & Americas)
Michelle is the ICE Membership Manager for South West England, Wales & the Americas. She is experienced in a range of operational and strategic roles, leading customer service delivery, customer insight, data analysis, risk and compliance in complex environments.
She uses this experience in the professional development field, to support a range of students, apprentices, graduates and experienced practitioners in their personal development pathways, as well as supporting their employers' learning and development programmes. Michelle seeks to apply insight and social science to enable others to maximise their learning and development opportunities to achieve their career goals.