ICE Benevolent Fund
The ICE Benevolent Fund has a range of services to support ICE members and their families with the pressures of everyday life. It also helps members reach their potential in their personal development.
- Date
- 09 September 2026
- Time
- 12:30 - 13:00 BST
- Location
-
Online
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09-09-2026 12:30
09-09-2026 13:00
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Europe/London
Facing phone phobia
https://ice.org.uk/events/upcoming-events/ben-fund-facing-phone-phobia
Online,
Free
Book nowFacing phone phobia
- Date
- 09 September 2026
- Time
- 12:30 - 13:00 BST
- Location
- Online
Free
Book nowOverview
Ever wanted to throw your phone at the wall when it rings? For many people, speaking on the phone can feel awkward and anxiety-inducing.
This webinar delves into why phone calls can be so uncomfortable, explores how spoken communication compares to other channels, and shares practical, confidence-boosting techniques to help you feel more at ease.
During this webinar, we will explore:
- Why phone calls create anxiety for some people
- Communication channels and the power of the spoken word
- Confidence building techniques when communicating by phone
For further information, please contact the ICE Benevolent Fund at [email protected] or call 01444 417 979.
More topics can be found here.
Visit the webinar archive at your leisure.
Programme
12:30 - 12:35
Introduction from Sarah Mason-Parker, marketing manager and caseworker, ICE Ben Fund
12:35 - 12:55
Presentation from Lucy Whitehall, director, Lucy Whitehall coaching
12:55 - 13:00
Q&A, Lucy Whitehall, facilitated by Sarah Mason-Parker, ICE Ben Fund
Speakers
Sarah Mason-Parker
ICE Benevolent Fund
marketing manager and caseworker
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Sarah Mason-Parker
Sarah has been working for the ICE Benevolent Fund since 2018. She is passionate about the Ben Fund’s mission to support ICE members and their families wherever they are in the world.
Lucy Whitehall
Lucy Whitehall Coaching
coaching leaders to thrive through change
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Lucy Whitehall
Lucy is a masters level Coaching Psychologist and Positive Psychologist. Her work helps clients build resilience, maintain psychological and emotional health, and cultivate restorative rest.
Lucy’s psychologically informed coaching is underpinned by research yet is accessible and pragmatic. Helping clients understand the basis for their thoughts, emotions, and behaviours, Lucy enables people to enhance wellbeing, navigate change, communicate effectively and build meaningful relationships in all areas of life.
Adept at creating psychological safety for her clients, Lucy listens deeply, offering a compassionate, non-judgemental style. Clients comment on how empowering this is, allowing them to create realistic, sustainable solutions.
For more information please contact:
ICE Benevolent Fund Team
- e: [email protected]
- t: +44 (0)1444 417 979
Sustainable Development Goals:
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